Videos

What we've learned, on camera

Exordiom is a search firm that places full-time offshore engineers, customer success, support, and go-to-market professionals inside US companies. These are short talks and podcast conversations with our founders and customers on offshore hiring, first-party placement data, and what it takes for a global team to perform like an in-house one.

Why 70% of companies hire again: first-party offshore talent data from Exordiom

First Party Data Video

Why 70% of companies hire again

A walk through Exordiom's own placement data: 288 full-time professionals across 44 companies in 26 months, and what the 70% repeat-hire rate says about trust in offshore talent.

4 min · September 2026

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Mark Dorsi, CISO at Netlify, on building offshore and AI-ready customer success and support with Exordiom

Customer Playbook

Inside Netlify's offshore CS and support playbook with Mark Dorsi

Netlify's CISO on building offshore Customer Success, Technical Support, RevOps, and BDR capacity with Exordiom: talent costs down 60% while CSAT and pipeline went up, and the freed bandwidth invested in AI readiness.

36 min · June 2025

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Trisha Kothari, CEO of Unit21, on building a successful offshore BDR team with Exordiom

Customer Story

Building an offshore BDR team at Unit21 with Trisha Kothari

Unit21's CEO on standing up an offshore BDR team with Exordiom: the challenges, what made it work, and where AI fits in a modern outbound motion.

15 min · September 2025

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Marlene Summers on building modern customer support organizations that combine AI with human agents and global talent

Podcast

Customer support in the AI economy with Marlene Summers

One of the most decorated support leaders in SaaS on building a modern support organization, pairing AI with human agents, and scaling the team with offshore global talent.

34 min · October 2025

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Jon Ross of Firstbase on GTM focus, offshore BDR pods, and repeatability at $10M ARR

Podcast

Focus, offshore resources, and repeatability with Jon Ross of Firstbase

A GTM leader from Zuora and Firstbase on driving focus in a chaotic go-to-market org, the three big rocks, offshore BDR pods as an extra growth lever, and building repeatability at $10M ARR.

35 min · May 2025

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What these videos cover

Why 70% of companies hire again: Exordiom's first-party data across 288 placements and 44 client companies shows that most offshore hiring failures come from hiring active job seekers off vendor benches instead of headhunting passive, top-tier talent.
Netlify's playbook: how Netlify built offshore Customer Success, Technical Support, RevOps, and BDR teams with Exordiom, cut talent costs by 60%, and raised CSAT and pipeline while investing in AI readiness.
Unit21's BDR team: what it takes to stand up an offshore BDR team that produces pipeline, from hiring through integration, and how AI fits into outbound.
Support in the AI economy: how a modern support organization combines AI with human agents and scales with global talent instead of choosing one or the other.
Focus and repeatability: why offshore BDR pods are another lever for GTM growth, and how a $10M ARR company builds repeatable outbound without losing focus.

Want the same outcomes for your team? Book a call with Exordiom. Placements start at $3,000 per person per month, all-in.